- Empatica Participant Support
- Getting Started
When you log out of the Care App, you’ll see an option to " Sync data and logout ". It makes sure any data still on your
- Empatica Participant Support
- Getting Started
compatible at the bottom of this article. Step 2: Log in You can log in two ways. Scanning the QR code is faster, so try
- Empatica Participant Support
- Troubleshooting & Support
Sometimes logging in to the Care App fails. Try these steps: Check that your phone has a working internet connection.
- Empatica Participant Support
- Troubleshooting & Support
credentials ready before you start, because you’ll need to log back in. Android If you use an Android phone Android
- Empatica Participant Support
- Getting Started
The Care App asks you to pair EmbracePlus right after you log in. Pairing can fail in three ways: The app can’t find EmbracePlus